Saidframe

Support

Email support@saidframe.com. We answer within two business days.

Saidframe puts a voice note on every photo and video, so the story stays with the picture. The iPhone app is free and works without an account. Organizations that want everything backed up and shared with their team sign in and choose a storage plan.

Getting started

Common questions

Originals aren’t backing up. Originals wait for Wi‑Fi unless you chose to upload them over cellular. Notes, voice and small previews go on any connection. A cloud mark on a photo means it isn’t backed up yet; nothing is lost while it waits.

“This organization doesn’t have a storage plan.” An owner or admin chooses a plan on the dashboard’s Plan page. Until then, everything stays safely on the iPhone.

I forgot my password. Tap “Forgot password?” on the sign-in screen, or reset it on the dashboard.

Delete my account. In the app, open Settings, tap your name, then Delete account. You can also do it on the dashboard under Account. Or email support@saidframe.com from the address on your account.

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